Student Exchange Australia New Zealand Ltd is incorporated in Australia as a not-for-profit company and is registered with the New Zealand Companies office. We are registered as a secondary exchange organisation with Departments of Education around Australia and with the Ministry of Education in New Zealand. Long established relationships with our international partners ensure the highest standards of care and support to participants. We maintain a network of volunteer community coordinators who work in support of students and families during the exchange experience.
Our aim is to offer the unique experience of living, studying and working in another culture and to enable young people to develop the skills and awareness that will enhance their future potential. Experience is everythingTM.
The values fostered and supported in our organisation include:
Student Exchange Australia New Zealand Ltd places the safety and wellbeing of our exchange students as its highest priority. We maintain and continually improve a Quality Management System that complies with the requirements of the International Standard ISO 9001. Our objectives are to:
The Key Standards underpinning our Child Safety & Quality Management Policy are:
Policies and Procedures
Compliance Systems & Program Evaluation
Partners & Suppliers
Our Child Safety & Quality Management Policy is applicable to directors, employees, volunteers and partners and to any person or organisation that represents us, as well as all suppliers in the conduct of their activities for and on our behalf. This policy expresses the ongoing commitment by SEANZ’s management and staff to understand, regularly review and continually implement these actions.
Students can choose between programs from 2 - 12 months duration to over 25 destinations. We offer a wide range of scholarships and discounts to enable students to participate who might not otherwise get the chance.
All of our staff have either been exchange students themselves, have lived overseas, hosted a student, speak other languages or have travelled extensively. They understand the challenges faced by students, families and volunteers. This experience assures you of the very highest levels of service and support.
Our Area Representatives and Community Coordinator network extends across Australia and New Zealand. They conduct student interviews, participate in information sessions and supervise the experience of our inbound students and host families. Training is conducted throughout the year in a variety of venues to ensure that our network is up-to-date and well informed.
To read our customer service commitment in full please click here.