Our Organisation
Student Exchange Australia New Zealand Ltd is incorporated in Australia as a not-for-profit company and is registered with the New Zealand Companies office. We are registered as a secondary exchange organisation with Departments of Education around Australia and with the Ministry of Education in New Zealand. Long established relationships with our international partners ensure the highest standards of care and support to participants. We maintain a network of volunteer Local Coordinators who work in support of students and families during the exchange experience.
Child Safety & Quality Management is our priority.
Our Mission is to offer the unique experience of living, studying and working in
another culture and to enable young people to develop the skills and
awareness that will enhance their future potential.
Student Exchange Australia New Zealand is committed to supporting students to express their cultural rights. Whether from Australia or overseas, Student Exchange Australia New Zealand supports students to express their culture and enjoy their cultural rights while respecting and enjoying their host community’s culture. We promote the empowerment, participation and rights of children.
Student Exchange Australia New Zealand is committed to helping exchange students learn about Indigenous culture and history. We act on this commitment by ensuring that our staff, volunteers, students and host families participate in inductions or orientations which contain content that is inclusive and sensitive to Indigenous culture and history. We commit to the cultural safety of our Indigenous people and work together with our participants and overseas partners to confront and eliminate racism.
By undertaking the above, we aim to promote cultural rights and safety of Indigenous children so that their unique identities and experience are respected and valued. We value all our participants and host families and, as per our Mission, we provide opportunities to enhance their future potential.
Moreover, Student Exchange Australia New Zealand works to facilitate that our participants, their families, host families and our staff and volunteers are representative of the diverse nature of the societies in which we operate. We promote equity and respect diversity and strive to ensure that our policies and procedures do not exclude anyone who is otherwise eligible to participate on our programs.
Student Exchange Australia New Zealand is proud to be part of the Educatius Group.
Educatius Group is the leading global high school exchange organisation placing and managing students in exchange high school programs in the USA, UK, Ireland, Germany, Sweden, France, Spain, USA, Brazil, Turkey, Vietnam, Denmark, Norway, Finland, Italy, Germany, China, and Australia & New Zealand.
We will guarantee your country of choice, if available
We will provide you with friendly and helpful advice
We will deal promptly and fairly with issues and concerns
We will be open and equitable in all our dealings
We will support students, families and volunteers
We will respect your privacy and confidentiality
Values
- We commit to developing a culture of child safety throughout all levels of the organisation
- We strive to be open and honest at all times
- Innovation & creativity is encouraged in the workplace
- We commit to being responsive to our customers and to one another
- We strive to actively listen to our clients and one another
- We work to actively resolve problems when and where they arise
- We take ownership and responsibility at all times
- We commit to working as a team and valuing the role of others
- We aim to show due respect to our customers and to one another
- We aim to communicate clearly and openly with our clients and with one another
- We encourage a sense of humour in the workplace
Educatius Group & Student Exchange Australia New Zealand
Student Exchange Australia New Zealand is a premier exchange organisation in Australia & New Zealand. We are part of the Educatius Group, a trusted leader in international education that organises high school exchanges all over the world for students from more than 60 countries. We work only with partners and suppliers who share our commitment to child safety and quality.
Global Youth Mental Resilience Initiative
The Global Youth Mental Resilience Initiative is Educatius’ dedicated mission to nurture resilience among our high school students. We are aware of the difficulties that teenagers in general may face, particularly when navigating unfamiliar linguistic and cultural contrasts far from home.
“This initiative is pivotal because it recognizes that while students undoubtedly gain confidence and resilience through our programs, they also require support systems to deftly navigate the emotional challenges that may arise.” Björn Bengtsson, CEO of Educatius.
Child Safety and Quality Management Policy
Student Exchange Australia New Zealand Ltd places the safety and well being of our exchange students as its highest priority. We maintain and continually improve a Quality Management System that complies with the requirements of the International Standard ISO 9001.
Our objectives are to:
- deliver a safe, secure and enjoyable experience to student participants
- consistently and efficiently deliver services that comply with confirmed specifications and relevant Child Safety Standards.
Key Standards of our Child Safety & Quality Management Policy
Organisational Culture
- an organisational culture that promotes child safety at all levels including through effective leadership arrangements
- screening, supervision, training and other human resources practices that reduce the risk of child abuse by new and existing personnel
- an open, supportive and professional work environment
Policies & Procedures
- policies and procedures that provide clear direction to staff & volunteers in the conduct of their work
- a code of conduct that establishes clear expectations for appropriate behaviour with children
- clear processes for responding to and reporting suspected child abuse
Problem Resolution
- resolve student, parent, and partner queries promptly, professionally and in a friendly manner
- continually engage all stakeholders in meaningful consultation and communication
- give our students, parents and partners the utmost confidence in our services and ability to meet their needs.
Partners & Suppliers
Our Child Safety & Quality Management Policy is applicable to directors, employees, volunteers and partners and to any person or organisation that represents us, as well as all suppliers in the conduct of their activities for and on our behalf. This policy expresses the ongoing commitment by Student Exchange’s management and staff to understand, regularly review and continually implement these actions with working practices that are open, honest and professional, as are those of the Educatius Group.
Programs
Students can choose between programs from 2 – 12 months duration to over 16 destinations. We offer a wide range of scholarships and discounts to enable students to participate who might not otherwise get the chance.
Learn more
Team
All of our staff have either been exchange students themselves, have lived overseas, hosted a student, speak other languages or have travelled extensively. They understand the challenges faced by students and families, providing a high level of service and support.
Meet the team
Careers
Employment opportunities and benefits of working with Student Exchange Australia New Zealand. Check if there are any positions available to join our team.
Learn more
Coordinators
Our Local Coordinator network extends across Australia and New Zealand. They conduct student interviews, participate in information sessions and supervise the experience of our inbound students and host families.
Become a Local Coordinator
Aiducatius
Our sister charitable organisation, Aiducatius is a Sweden-based foundation that works to support young people’s education. Today, funds are donated to The Gambia, Tanzania, Ecuador and Brazil. We support AiDucatius projects including education for students at St. Martin Basic Cycle School in Kartong, the Gambia and tree planting, climate compensation and our students and staff travelling in Tanzania.
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Any questions?
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